pricing
Start free. Pay when you outgrow it.
One licence per organisation. No per-user seats, no usage metering.
Both setups — one container, or Postgres and ClickHouse — come with every plan, including Free. A licence limits what is on the map, not where it is stored.
Plans
Free
To map one system
$0
No account. No card.
StartLimits
- 1 environment
- 20 services per environment
- 10 hosts
- 1 notification channel
Features
- Snapshots kept for comparison
- Health of every component
- Hosts and the machines under each service
Growth
For one platform team
$90/ month
One payment · $1,080 for 12 months
Buy a licenceLimits
- 3 environments
- 75 services per environment
- 50 hosts
- 5 notification channels
Everything in Free, plus:
- What-if, on the real graph
- Intended model, checked against what runs
- Drift triage when the two diverge
- Architecture review (Advisor)
- SLOs on the real graph
- PagerDuty, Opsgenie and Alertmanager, owner routing and maintenance windows
Scale
For a whole engineering org
$360/ month
One payment · $4,320 for 12 months
Buy a licenceLimits
- 10 environments
- Unlimited services per environment
- 250 hosts
- Unlimited notification channels
Everything in Growth, plus:
- Architecture review on your own model endpoint
- Single sign-on through your identity provider (OIDC)
Enterprise
For terms of your own
Custom
Annual invoice · PO and bank transfer
Talk to usLimits
- Environments as agreed
- Services per environment as agreed
- Hosts as agreed
- Notification channels as agreed
Everything in Scale
In every plan
- OpenTelemetry traces and metrics on one live map
- Logs stored and searched in Ritele, or read from your own Loki
- Architecture drawn from your traces
- Unlimited users, each a viewer, editor or admin
- Self-hosted on your own servers
What each plan includes
| Compare | Free | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Environments | 1 | 3 | 10 | As agreed |
| Instrumented services | 20 | 75 | Unlimited | As agreed |
| Advisor (units a month) | — | 150 | 600 | As agreed |
| What-if, on the real graph | — | ✓ | ✓ | ✓ |
| Intended model, checked against what runs | — | ✓ | ✓ | ✓ |
| Snapshots kept for comparison | ✓ | ✓ | ✓ | ✓ |
| Drift triage when the two diverge | — | ✓ | ✓ | ✓ |
| Architecture review (Advisor) | — | ✓ | ✓ | ✓ |
| Architecture review on your own model endpoint | — | — | ✓ | ✓ |
| Health of every component | ✓ | ✓ | ✓ | ✓ |
| Hosts and the machines under each service | ✓ | ✓ | ✓ | ✓ |
| SLOs on the real graph | — | ✓ | ✓ | ✓ |
| PagerDuty, Opsgenie and Alertmanager, owner routing and maintenance windows | — | ✓ | ✓ | ✓ |
| Single sign-on through your identity provider (OIDC) | — | — | ✓ | ✓ |
- component
- One box on the map: a service, database, cache, queue or external API.
- service
- Services that send their own traces. Each environment counts its own services, once per
service.name. Databases, queues, caches and external APIs are not counted. - host
- One machine whose own metrics reach the install.
- environment
- One copy of your system: production, staging, and so on.
Questions
How is a licence delivered?
As a text key by email. Paste it into Settings → Licence, or set RITELE_LICENCE_KEY. The key is checked on your install; licensing never calls home.
What happens when it expires?
The install drops to the free tier at the expiry date and keeps running. Data is untouched. We warn you 30 days ahead.
Is there a trial?
You don't need one; the free version is free for good, with 1 environment and 20 services. Move to Growth when you outgrow it.
What are Advisor units?
Advisor is priced in units: one unit is one Advisor message, and larger actions like reviews cost more, as shown on the rate card. Growth includes 150 units a month. They reset monthly and don't roll over. Need more? Top-up packs last 12 months and are used after your monthly units.
How can I pay?
By card in naira or US dollars, or by bank transfer in naira to an account we create for your order.